What we supply and how to request it
Two areas of supply: industrial equipment and spare parts. In both cases the work starts with the specification you already have — a part number, a datasheet, a nameplate, or a photo of the item that failed.
Industrial equipment
01 / EQUIPMENTWe supply industrial equipment against a defined duty or an existing installation. That means the conversation is about ratings, dimensions, materials, connections and control requirements before it is about price.
If you are replacing a unit already in service, the fastest route is the nameplate: make, model, serial and rating. If the unit is new to the plant, send the duty — flow, pressure, load, temperature, media, environment — and we quote against that.
- 01Send the nameplate photo or the datasheet of the unit you need.
- 02Tell us the application and the operating conditions it has to hold.
- 03Note anything fixed — footprint, connection sizes, voltage, approvals required.
- 04We confirm the specification in writing, then quote against it.
Spare parts
02 / SPARE PARTSMost parts requests reach us with incomplete information: a number stamped on a housing, a photo of a worn component, or a description of what came apart. That is normal, and it is where the work starts.
We identify the part first, confirm it against the parent equipment, and state clearly what is being quoted — original part, manufacturer-listed alternative, or functional equivalent — so nobody discovers a substitution after delivery.
- APart number, as printed — including any prefix or suffix characters.
- BParent equipment make, model and serial number.
- CPhotos of the part, its markings and where it sits in the assembly.
- DQuantity required, and whether original parts are mandatory for you.
Can't find the part?
Send whatever you have. A blurred photo of a casting number is often enough to start. If the marking is unreadable, tell us the parent equipment and where the part sits, and we work back from there.
No part number, no drawing, no datasheet — still send it. Identification is part of the job, not a prerequisite.